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Instance status "Unknown"

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Hi All,

 

Trying to get BW 7.4 on HANA trial on CAL. I've selected AWS as service provider, created instance for HANA under EC2 on AWS. I've also created new IAM group and user. Downloaded the access key and used it to register on CAL.

Now when I try to start instance, status is shown as unknown. I see only SAP Frontend with Green Status and SAP Server is not started.

 

I can do remote desktop and see the Application but cannot login as DB is not available.

what is missing?


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