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License Issue

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I am creating  instances of multiple products on CAL. We have paid for four CAL licenses and unlocked the full library. None the less some offerings (specifically SAP CRM rapid-deployment solution (V5.703) fully-activated on SAP HANA BYOL) still show an icon stating we are not licensed. Our organisation has licenses for the products in question. Presumably SAP have some sort of database against which they are vetting our licenses. How do we get SAP to recognise our licenses and permit us to create these instances.

 

Thanks

Cliff


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